Complaints and Concerns

Overview

Central Ohio Technical College (COTC) as defined in our values, seeks the active involvement of students, faculty and staff in open, honest and fair communication. While we strive to be the best in everything that we do, we continuously evaluate our performance and welcome constructive assessment and suggestions for improvement. As a community, we treat each concern with respect and review each one seriously.

Records maintained by the college concerning student-initiated concerns, including information regarding the incident, the review and resolution may be shared with the Higher Learning Commission, however, individual student identities will remain anonymous.

Download the Concern and Feedback Policy

If you should have a concern or feedback, please utilize the resources below to notify the appropriate contact:

Accessibility/ADA

Student Life-Disability Services
Warner 226
740.364.9578

Concern and Feedback Form

Comments, concerns or complaints about your experience with any of the college’s employees, services, programs or facilities, as they relate to accessibility for individuals with disabilities, should be submitted via the concern and feedback form. It is important to note that while concerns or feedback can be filed anonymously, it may be difficult to resolve if those involved cannot be asked for further explanation and/or questions. Once a complaint is submitted and received, it is reviewed and investigated by the campus ADA coordinator John Davenport.

Discrimination, Harassment and Sexual Misconduct (CAMPUS Act, Title VI and Title IX)

Office of Student Life
Warner 226
740.364.9578

concern and feedback form

Incidents or alleged violations of harassment and/or discrimination based on age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other basis under the law, in its activities, academic programs, admission and employment. This form can be utilized by students, employees or others wishing to file a report on their own behalf or by anyone wishing to file a report on behalf of an impacted party. Individuals, including members of the college community, may submit reports anonymous, but it is important to note that it may be difficult to resolve if those involved cannot be asked for further explanation and/or questions. For those issues related to Title IX, anonymous reports DO NOT fulfill an employee’s duty to report.

For specific information pertaining to reporting, resources and institutional responsibilities, you can visit the Title IX website or contact Holly Mason, associate dean of students and Title IX coordinator: Warner Center suite 226, 1179 University Drive, Newark, OH 43055, 740.366.9219, mason.536@mail.cotc.edu. Appointments can be scheduled by calling 740.364.9578.

Other Concerns and Feedback

Concer​n and Feedback form

The purpose of this form is to provide a formal method for concerns/feedback to be filed with Central Ohio Technical College. The more detailed information that you are able to provide can be beneficial to the investigation and ultimate resolution. It is important to note that while concerns or feedback can be filed anonymously, it may be difficult to resolve if those involved cannot be asked for further explanation and/or questions.

Once a concern/feedback is submitted, the information is reviewed and directed to the appropriate person(s) or department on campus. COTC’s Office of Academic Affairs is the designated office of record for all submitted concerns. All submitted forms are tracked and reviewed periodically to monitor and improve the campus experience.

Academic

Office of Academic Affairs
Hopewell 50
740.366.9357
Contact: Michele Hindel

Non-Academic

Office of Student Life
Warner 226
740.364.9578
Contact: John Davenport

College Safety and Security

For emergencies, please call 9-1-1.

Department of Public Safety
Warner 105
740.366.9237

Ohio Department of Higher Education (ODHE)

For additional resources, the Ohio Department of Higher Education (ODHE) will review submitted complaints and work with student complainants and institutions. Complaints not under the Chancellor’s jurisdiction include: complaints filed more than two years after the incident, grade disputes, student conduct violations, criminal misconduct and violations of federal law. For more information and to review the process to submit a complaint, please visit the ODHE website.

U.S. Department of Health and Human Services

For more information and additional resources or to file a Civil Rights Complaint, please visit the Office for Civil Rights.