Meet our Student Success Coaches


Student Success Coaches are available by appointment only.*
Schedule an appointment with a Student Success Coach

*Each student is assigned a Student Success Coach after orientation. To find out who your Student Success Coach is, please email or go to the “Student Assistance” section of COTCconnect on myCOTC.


Stephen Pierce
Headshot of Stephen Pierce
Stephen [he/him/his] specializes in working with students struggling with digital literacy as well as underserved students. His approach to coaching is to create a safe space where you can discuss your strengths and weaknesses to work out how you can become a better student. Stephen graduated from Ohio University in 2014 with degrees in history and psychology and from Columbus State in 2021 with a degree in cybersecurity.

Yvonne Townsend
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Yvonne [she/her/hers] specializes in studying social and educational inequalities, student persistence in higher education, and ways to improve educational attainment. As an academic coach, she takes a student-centered approach to help identify their goals and help develop plans to help reach their goals. Yvonne has a BA in Psychology and Sociology from The Ohio State University, a MA in Sociology from the University of Kentucky and a MEd in higher education administration from Tiffin University. 


Jackie Farmer
Headshot of Jackie Farmer
After working at the Ohio Department of Education for 12.5 years, Jackie [she/her/hers] was a teacher in both adult education and business education at the Coshocton County Career Center as well a part-time faculty member at COTC. She also served as a tutor for computer, reading and writing skills. Jackie has bachelor’s degree in education from Kent State University and an MAE from Muskingum College.


Rachael Bailey
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Rachel Bailey has worked in higher education for 25 years, including six years at COTC, in admissions, advising, testing and success coaching. As a Success Coach, she sees her role as an encourager, a motivator and a guide through the college experience.  She believes that every student learns in unique ways and that effective studying is a learned skill. Rachel has a BS in Elementary Education from University of Rio Grande and an MA in Higher Education and Student Affairs from The Ohio State University.


Janetta Davis
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Janetta [she/her/hers] has taught and advised at the secondary and post-secondary levels for over two decades and enjoys helping students find their authentic voice. As a coach, Janetta believes that a student’s background is intrinsically tied to their academic success. She collaborates with the student offering support and practical tools. Janetta received an MFA from Ohio University and earned a BFA from Indiana University of Pennsylvania.

Joan Webb
Headshot of Joan Webb
Joan [she/her/hers] has been with COTC since 2019.  She has over forty years experience in aviation, engineering and project management. Her interests include recruiting and helping with the success of STEM students, particularly women in STEM. She has worked with engineering co-op students and interns throughout her career, and volunteers in various roles with The Ohio State University, including acting as a micro mentor for the Young Alumni Academy. Her goal is to help students succeed, regardless of what they may need assistance with. Joan is an Ohio State alumna with a degree in civil engineering; she also earned her MBA at Seattle University.