Connect with Student Financial Services and Meet Our Staff

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Contact Us

Email: nwk-studentfinancialservices@mail.cotc.edu 
Phone: 740.366.9435
Fax: 740.364.9533

Hours of Operation

Office Hours: We continue to and prefer conducting services remotely.   
Monday 8 a.m – 5 p.m., phone only  5 – 6 p.m.
Tuesday – Thursday 8 a.m. – 5 p.m.
Friday 9 a.m. – 5 p.m.

Staff Directory

Misty Amacher
Assistant Director of Customer Service and  Processing
740.366.9459
amacher.1@mail.cotc.edu

Ashley Archibald
Student Accounts Specialist
740.755.7258
archibald.43@mail.cotc.edu

Lisa Gangwer
Student Financial Specialist
740.366.9223
gangwer.10@mail.cotc.edu

Luci Hardesty
Default Management Coordinator
740.366.9425
hardesty.65@mail.cotc.edu

Shayne Mason 
Student Financial Specialist      
740.364.9691  
mason.654@mail.cotc.edu

Jessica Mautz   
Assistant Director of Systems and Student Accounts      
740.364.9692  
mautz.19@mail.cotc.edu

Teresa McGinnis          
Student Accounts Receivable Specialist 
740.364.9524  
mcginnis.68@mail.cotc.edu

Faith Phillips    
Director, Student Financial Services      
740.366.9492  
phillips.495@mail.cotc.edu

Jennifer Podesta          
Student Financial Specialist      
740.366.9446  
podesta.4@mail.cotc.edu

Nancy Shepard 
Student Financial Specialist      
740.366.9408  
shepard.91@mail.cotc.edu

Lisa Smith        
Financial Aid Coordinator         
740.366.9292  
smith.4312@mail.cotc.edu