Case managers typically work as part of a team to assess, plan, coordinate, implement, monitor and evaluate options and services to meet people’s health and human service needs. 

Case managers provide support for families in a wide variety of fields including behavioral health, rehabilitation, social work agencies, public health agencies, forensics and addiction services. They assist other workers, such as social workers, and help clients find benefits or community services. 

The case management for the healthcare and gerontology professional certificate is for students interested in healthcare, human services (with emphasis in gerontology or working with people who are aging) or a combination of both. 

Often nurses (licensed practical nurses and registered nurses) will add to their education and pursue this certificate to assist them with case management in patient care settings.