Student Complaints and Concerns

Student Complaints and Concerns

​​Central Ohio Technical College as defined in our values, seeks the active involvement of students, faculty and staff in open, honest and fair communication. While we strive to be the best in everything that we do, we continuously evaluate our performance and welcome constructive assessment and suggestions for improvement. As a community, we treat each student complaint and concern with respect and review each one seriously.

Records maintained by the college concerning submitted student complaints and concerns include information regarding the incident, the review and resolution. Information about formal complaints may be shared with the Higher Learning Commission, however, individual student identities will remain anonymous.

If you should have a complaint or concern, please utilize the resources below to notify the appropriate contact:

Accessibility/ADA

Office of Student Life Disability Services, Warner 226, 740.364.9578

Disabilities Services Request Form​

This form's purpose is for comments, concerns, or complaints about your experience with any of the college's employees, services, programs, or facilities, as they relate to accessibility for individuals with disabilities. Once a complaint is submitted and received, it is reviewed and investigated by the campus ADA Coordinator: Connie Zang, Director of Disability Services, zang.3@cotc.edu.  

Bias and Discrimination (BART form)

Office of Student Life, Warner 226, 740.364.9578

Report a Bias Incident

BART is "a resource for anyone who needs to report an incident of bias or wants to explore and better understand issues like bias and discrimination, and how to effectively respond." Due to the nature of these type of incidents, COTC partners with their co-located Ohio State campus for reporting of bias complaints. Once a complaint is received, it is forwarded to the cost-shared COTC and Ohio State Newark Office of Student Life for review and investigation.

Sexual Misconduct and Violence (Title IX)

Office of Student Life, Warner 226, 740.364.9578

Title IX​

Central Ohio Technical College (COTC) does not discriminate on the basis of age, ancestry, color, disability, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, sexual orientation, or veteran status in its programs, activities, employment, and admissions. Please visit the Title IX website for specific information pertaining to reporting, resources and institutional responsibilities.

For students: Sexual misconduct concerns can be addressed with Holly Mason, Director of Student Life and Title IX Coordinator, mason.536@cotc.edu; Justin Khol, Assistant Director of Student Life and Deputy Title IX Coordinator, khol.4@osu.edu or the Office of Safety & Security, 740.366.9237. For confidential reporting, please visit the Office of Student Life Counseling Services, located in the Warner Center, room 226. Appointments can be scheduled by calling 740.364.9578.

Academic, general or other complaints/concerns

Link to concern/complaint form coming soon!
Link to complaint policy coming soon!

Academic:

Office of Academic Affairs, Hopewell 50, 740.366.9357
Contact – Michele Hindel, hindel.10@cotc.edu

Non-Academic:

Office of Student Life, Warner 226, 740.364.9578
Contact – Tiffany Spaulding, Spaulding.98@cotc.edu

College Safety & Security:

For emergencies, please call 9-1-1.
Office of Safety & Security, Warner 105, 740.366.9237

Ohio Department of Higher Education (ODHE)
ODHE Student Complaints​

For additional resources, the Ohio Department of Higher Education (ODHE) will review submitted complaints and work with student complainants and institutions. Complaints not under the Chancellor's jurisdiction include: complaints filed more than two years after the incident, grade disputes, student conduct violations, criminal misconduct and violations of federal law. For more information and to review the process to submit a complaint, please visit ODHE's website.​

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